Research Infrastructure
Building on our methodological rigour and innovative adaptation of both qualitative and quantitative research techniques, EKOS is equipped to respond to all requirements, large or small, collecting data by telephone, by mail, by fax and online, in focus groups, consistently delivering the highest quality data on time and in the form most useful to its clients.
EKOS continues to set the highest standards in conceptualization, sample design, instrument design, field logistics, data processing, and advanced statistical analysis.
Telephone Surveys
Data collection for all telephone surveys is conducted via EKOS' state-of-the-art Computer-Assisted Telephone Interviewing (CATI) facility in Ottawa. EKOS personnel are among Canada's most sophisticated users of the CallWebTM CATI software and continue to implement methodological approaches that enable new and innovative lines of questioning.
Mail Surveys
EKOS has a proven track record in managing self-administered mail surveys, with projects ranging in size from one hundred to more than one hundred thousand survey instruments. Regardless of the magnitude of the task, our clients can rely on the same high quality and timely results for all projects.
Online Surveys
Given the remarkable growth of the Internet, online surveying is becoming an increasingly important method of data collection. EKOS' researchers have responded to this challenge, drawing on methodological expertise to understand the advantages and potential pitfalls of online surveying. Using technology that parallels the CATI system in its flexibility and effectiveness, EKOS ensures its ability to provide clients with real-time results from this new form of self-administered quantitative surveys.
Focus Groups and Other Types of Qualitative Research
EKOS relies on qualitative techniques to examine the deeper meaning of issues and what they mean to people and organizations. A seasoned expert in the application of focus groups, one-on-one interviews, dyads and triads, case studies and Delphi panels, EKOS qualitative team has the experience to offer a customized client approach. In addition, the EKOS' team is experienced in the use of the Perception AnalyzerTM , an interactive computer-based technology that allows the reactions of focus group participants to be recorded and fed back in real-time. Our offices in Ottawa and Toronto both have full-service focus group facilities, including full Internet connections for conducting website testing or other online groups.
