The EKOS Team

Our clients have one of the strongest research teams in the country at their disposal, with a reputation for research excellence, creativity and delivering results.

As with the company itself, the leadership team is built around a seasoned group of researchers with experience and expertise in quantitative and qualitative methods, and has been recruited from fields such as sociology, economics, psychology, business, and public administration.

EKOS staff are members of the Marketing Research and Intelligence Association and the Canadian Evaluation Society.

EKOS Leadership Team

Frank L. Graves
President

Susan Galley
Senior Vice President, Quantitative Research

Ken Innes
Chief Information Officer

Derek Jansen
Vice President, Syndicated Products

Frank L. Graves
President

As founder of EKOS Research Associates Inc., Frank Graves is one of the country's leading applied social researchers, directing some of the largest and most challenging social research assignments conducted in Canada. For more than two decades, under the leadership of Mr. Graves, who remains responsible for the intellectual direction of all major studies conducted by the firm, EKOS has earned a reputation for creative and rigorous research in the areas of public policy, social policy and program evaluation and as a leader in innovative survey techniques and methodology.

Mr. Graves is an expert in a number of substantive fields and has advised some of Canada's most senior decision-makers in both the private and public sectors. He is also a regular commentator on many national issues, and has been described as Canada's most influential pollster.

Recently, he has conducted major national studies in the areas of citizen-centred government, health care, productivity, identity and belonging, technology, and federal government communications. Mr. Graves regularly lectures and publishes on a broad range of topics in research design and related methodological topics. Most recently, he has been writing and publishing in the area of public policy, specifically on the impact of Canadians' changing views towards their governments and their country.

Mr. Graves graduated from Carleton University with a B.A. in Social Anthropology, M.A. in Sociology and has completed doctoral coursework in Sociology.

Susan Galley
Senior Vice President, Quantitative Research

As Senior Vice-President, Quantitative Research, Ms. Galley leads EKOS' quantitative research department and takes an advisory role in all of our syndicated public opinion studies conducted by EKOS. Ms. Galley's expertise lies in developing sound methodologies, designing and finalizing survey instruments and sample designs, and establishing control mechanisms to ensure the efficient and timely collection of data while adhering to established design parameters and working with the complex logistics necessary for large-scale, multifaceted projects. Typically involved in all phases of EKOS' projects include overseeing the questionnaire design and CATI programming, sampling, coordination of the field operations, survey administration, reporting and presentation of results, Ms. Galley is also highly skilled at project costing, outlining costs and schedules associated with most of the company's proposals and projects.

Ms. Galley is responsible for many of EKOS' research design innovations developed in order to meet the challenges of complex multi-dimensional research issues and is instrumental in determining which methodologies or combination of methodologies can best meet the challenges offered by a given project and the needs of clients. Ms. Galley has a BA (honours) in Psychology from Concordia University.

Ken Innes
Chief Information Officer

As Chief Information Officer, Mr. Innes is responsible for developing and implementing EKOS' technology strategy. This includes the development of all in-house information systems and developing the company's intranet products. Mr. Innes has considerable experience and expertise in IT management and process re-design, in addition to an extensive background in qualitative and quantitative research. Mr. Innes is fluent in the development of data manipulation strategies and the re-design and adaptation of administrative data sets for research purposes. Mr. Innes has a strong background in survey design and analysis, research population definition, and sampling methods.

Prior to joining EKOS, Mr. Innes spent ten years in managerial, information systems, and data analysis positions in the Administrative Management Group at Carleton University. While at Carleton, he held editorial responsibility for official corporate statistical publications and annual reports, and oversaw the automation of such publications for their eventual replacement by intranet-based computerized executive information systems. Mr. Innes graduated with a B.A. degree in Political Science from Concordia University and holds an M.A. in Sociology from Carleton University.

Derek Jansen
Vice President, Syndicated Products

Derek Jansen has 12 years experience as a supplier of public opinion, public policy, and communications research. Derek has expertise in all aspects of social science research, from questionnaire design through to complex multivariate analysis of research findings. He has held progressively more senior roles and responsibilities within each of public opinion firms he has worked. He has just re-joined EKOS as Vice President, Syndicated Products and Special Studies. Derek was instrumental in the launching of EKOS' groundbreaking syndicated study, Rethinking Government, in 1994. His primary duties at EKOS will be to manage existing syndicated studies, and help launch and design new syndicated studies.

Prior to re-joining EKOS, Derek was a Vice President at the Ipsos-Reid Corporation. At Ipsos-Reid, Derek's responsibilities focused on the management of projects in the Public Affairs Division of the firm. He directed numerous studies, both qualitative and quantitative, for a wide range of public and private sector clients. Derek began his career in public policy and public opinion research in the early 1990s with Environics-DRZ, where his responsibilities focused on questionnaire design, data analysis and report writing.

Derek's particular area of expertise is the design, analysis and interpretation of research studies which involve sophisticated multivariate analysis of survey data (e.g., regression analysis, factor analysis, cluster analysis, etc.).

Derek graduated with a Bachelor of Commerce from McGill University, and holds a Master of Management Studies degree (with Distinction) from Carleton University.